Returns & Exchanges

At CAIRO, we want you to feel confident in every piece you wear; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn apparel. Our returns process is designed to be as effortless as our aesthetic, ensuring your wardrobe updates are always stress-free.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all CAIRO tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.